Value Added Benefits

Account Management

With over 100 years of combined experience in the employee benefits field, our full-time administrative staff handles numerous questions concerning all types of benefits. Additionally, we conduct periodic seminars to update our clients on HIPAA, COBRA, other legislative issues and any new services we may offer.

Our goal is to be able to answer calls personally. However, if we are not immediately available, we will return all calls within 24 hours. In addition to calls from our benefits contacts, we do accept calls from employees and where appropriate will become involved in resolving individual employee issues. However, we are sensitive to HIPAA regulations and will have the required authorization forms signed before we embark on research and resolution of the problem.

Customized Employee Benefits Website

In today’s technology-driven, time-starved world, employees need access to their benefit information 24/7. With our Customize Employee Benefits Website – they’ll have just that. They can:

  • View Summaries of Benefits
  • Download Forms
  • Access carrier websites
  • Access health and wellness information

All on their own time, thereby freeing up your time. The full value of this site is best seen through a live demonstration which can be arranged for you at any time. You can see a sample Employee Benefits Website by clicking on Log-In for Employee Benefits. The username is abc and the password is 123.

COBRA Services

COBRA is a federal law that requires employers to comply with a complex set of regulations. If not complied with, these rules can result in fines to the employer. The Spindel Agency, Inc conducts COBRA training seminars to help our clients navigate this complex and potentially dangerous employer law. In addition, we will provide a discount on full COBRA administrative services.